The Agility Imperative What is Business Process Agility? What is BPM? What is Case Management?
Overview Key Benefits TotalAgility • Features • Azure Platform • HP TRIM Integration
LiveAgility • Features Case Management • Features Mobile Applications BPM for Microsoft
Overview Rapid Agile Delivery Agile Support Agile Experts • Courses
Overview Industry Solutions • Telco • Government • Financial Services • Other Business Solutions • Complaints • HR • Accounts Payable
Microsoft Based Solutions • BPM and Case Management for Dynamics CRM/xRM • Case Management and Microsoft Lync • Case Management for Microsoft • BPM and Case Management for SharePoint BPO - Process Skins
Overview By Industry Case Studies • Audi • BT • CCLA • CSD • DKC
• Bank of Tokyo-Mitsubishi • Hitec • Homes in Sedgemoor • Equiniti ICS • Insolvency • JP Morgan • NW Borough Council • Swale • Tokio Millennium Re (UK)
Overview The Microsoft Partnership SI Partners OEM Find a Partner Partner Zone
Overview The Evolution of BPM Analyst Reviews Webinars News & Events Blog
Collateral • Case Studies • Videos • Brochures • Whitepapers FAQ
Overview Our Team Careers • Vacancies Contact Us
London, 17 November 2011
Singularity, the leading Business Process Management (BPM) & Case Management company, today announced that leading independent specialist Insurance and Reinsurance Broker, Miller Insurance Services Ltd (Miller), has chosen their TotalAgility BPM Suite as an enabler to facilitate and align business related change and I.T. assets.
As part of its continuous drive towards improving operational efficiency through automation, Miller looks to deliver real-time management information; standardizing processes, reducing paper and manual processing therefore reducing operational risk.
Using a top-down approach, Miller chose to adopt BPM as an enabler to facilitate and align business related change and I.T. assets. Miller believed the integration of a BPM product would ensure a consistent way of managing change and delivering incremental successes through a phased enterprise adoption.
As part of the tender process Singularity, was selected to partake in a Proof of Concept (PoC). In an intensive one week PoC at Miller's London Office, Singularity demonstrated how its BPM & Case Management product, TotalAgility, could add value and enhance the company's business process agility. Miller has since selected Singularity as their BPM provider.
Paul Hubert of Miller, who led the PoC, said, "It was evident from the tender process that the TotalAgility product had the functionality we were looking for, was intuitive enough to adopt quickly and was well supported by the Singularity team. The PoC reinforced the capabilities of the technology and how it will play a significant part in delivering both our immediate and long-term process improvements at Miller."
"Miller prides itself in being forward thinking in respect of adapting to and in some cases ahead of, industry change as well as being dedicated to providing the highest level of client service. Technology enables us to adapt in pace with client needs and external market patterns. Singularity stood out amongst the competition as a good partner for us," Paul added.
Paul Hubert Program Management, Miller Insurance
Supporting Resources:
About Miller:
Miller Insurance Services Limited is a leading independent specialist insurance and reinsurance broker, operating in the international markets and at Lloyd's. It specializes in reinsurance, complex large commercial risks and programs business. It is a wholly owned subsidiary of Miller Insurance Investments Limited and the sole UK insurance intermediary within the group of Miller companies, which employs approximately 500 people. The company trades under the brand name 'Miller' and its Lloyd's broking origins can be traced back to 1902. For more information visit: www.miller-insurance.com
Download Press Release | More Press Releases